Privacy Policy

At Prime Leather, we value your trust and take your privacy seriously. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you access primeleather.au and use our services.

By interacting with our website or purchasing from us, you consent to the practices described here. Please review this policy carefully. If you disagree with any part of it, we recommend not using our services.

1. Information We Collect

We may collect the following types of personal data:

  • Contact Information: Name, email, phone number, shipping, and billing addresses.
  • Order Details: Items purchased, transaction history, and payment method.
  • Technical Data: IP address, browser type, device identifiers, and access times.
  • Cookies & Tracking: For functionality, analytics, and personalization.

Information is collected directly when you provide it (e.g., during checkout), and automatically as you browse the site.

2. How We Use Your Information

We use your data to:

  • Process and ship orders
  • Provide updates and support
  • Improve the website and our offerings
  • Send promotional messages (if you opt in)
  • Detect fraud or policy violations

Your data is used only when there’s a valid reason like consent, contractual need, or legal compliance.

3. Personal Data Overview

We collect your full name, email address, phone number, delivery and billing details, IP address, and purchase history. If you create an account, your login credentials and stored preferences may also be collected for future orders.

4. Data You Provide Directly

You share personal information when you:

  • Make or return a purchase
  • Sign up for a newsletter
  • Contact customer service
  • Participate in promotions, giveaways, or surveys
  • Leave reviews or user content on our site
5. How Your Information Is Shared

We do not sell your data. We may share it with trusted partners to:

  • Fulfill orders (shipping and payment providers)
  • Operate our website (hosting, security, analytics)
  • Comply with legal requirements

All third-party partners are bound by strict confidentiality agreements.

6. Website & Payment Security

We use Secure Sockets Layer (SSL) encryption to safeguard your data during transmission. SSL encrypts information like credit card numbers and addresses to protect it from unauthorized access.

Look for a lock icon or “https” in your browser’s address bar to confirm SSL is active.

7. Cookies & Tracking

Cookies help us:

  • Save preferences
  • Analyze site traffic
  • Deliver targeted ads (with consent)

You can manage cookie settings in your browser. Disabling them may impact site functionality.

8. Information Disclosure

We may disclose your information to service providers assisting with:

  • Order processing
  • Payment verification
  • Hosting and analytics
  • Legal obligations or to protect user safety

Access is limited to what’s necessary for their role.

9. User-Generated Content

Content you post in public areas of our site (e.g., reviews) is visible to others. Be mindful when sharing personal information. We are not responsible for how third parties use such public data.

10. Data Security

We implement robust security measures, including:

  • SSL encryption
  • Secure payment gateways
  • Regular monitoring and updates 

While we work hard to protect your data, no online system is completely immune to risk.

11. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access or correct your personal information
  • Request data deletion or portability
  • Opt out of marketing emails
  • Restrict or object to data processing
  • File a complaint with a privacy regulator

To exercise your rights, contact us at sales@primeleather.au

12. Third-Party Sites

We may link to external websites. These sites have their own privacy policies and practices, which we don’t control. We advise reviewing them before sharing personal data.

Public posts on third-party platforms (like social media) are not governed by this Privacy Policy.

13. Children’s Privacy

Our services are not intended for users under 16. We do not knowingly collect personal data from children. If you believe your child has provided information, please contact us for immediate removal.

14. Data Retention
We retain personal data only as long as necessary for order processing, customer service, or legal compliance. When no longer required, it is securely deleted.
15. Your Choices

You can:

  • Update or delete your account
  • Unsubscribe from marketing communications
  • Adjust browser settings to limit cookies

To manage your preferences, use the unsubscribe link in our emails or contact us directly.

16. Complaints

If you have concerns about our data handling, contact us at sales@primeleather.au. If you’re unsatisfied with our response, you may reach out to your local data protection authority.

17. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted here with an effective date. Continued use of the site implies acceptance of any updates.

18. Contact Us
  • Company: Prime Leather
  • Physical Address: 87 Wavell St, Broadview SA 5083, Australia
  • E-mail Address: sales@primeleather.au